HISTORY & CULTURE
Quality Assurance Policy
Today's competitive environment leaves no room for error. We must delight our customers and relentlessly look for new ways to exceed their expectations
The central idea is to measure defects we have in our process and systematically figure out how to eliminate them and get as close to "zero defects" as possible.
We have the aim of the total commitment in Quality Management and its application to everything that we do in search of better, faster customer solutions.
Three key elements of quality: customer, process and employee. Everything we do to remain a world class quality company focuses on these three essential elements.
Customer - the customers are at the center of our universe, they define quality. Customers provide feedback on the quality of the products
Process - the process has to take customers feedback into consideration
Employee - Involving all employees is essential to OUR quality approach. All employees must be trained with the tools necessary for our quality strategy
evolution of our quality policy will involve continuous studies and reviews
with an open culture to ideas from everyone everywhere without any boundary.
This is a natural part of our culture.